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Stage 1 Assessment Requirement

How reliable are the methods of assessment described in the article? Explain your answer with supporting evidence from the information provided in the article.

Nabitz, U. Klazinga, N. and Walburg, J. (2000) The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care International Journal for Quality in Health Care 12:191-201.

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Stage 2 Introduction

The method of experience described by the European and Dutch by the EFQM approaches was reliable which was mentioned with respect to the health care. The EFQM (European Foundation for Quality Management) has created the model in which the elements considered for the approach have been external review along with bench marking, quality awards and assessment. 

Stage 3 Thesis

There are many forms of projects undertaken for the development of the health facilities. The model works upon the set of criteria which involves customers result, key performance results, partnership, leadership, resources and many more. It also works upon the concept of “RADAR” whose full form is “Result, Approach, Deploy, Assess, and Review”. The process of investigation along with the decision making is done for the establishment in the international market where competition is more. This approach is used for health care amenities in the United Kingdom. It is also used in Netherlands. There are certain set of guidelines adapted by the “British Quality Foundation” in the United Kingdom that works upon the services offered in a large scale to the citizens. 

Stage 4 Conclusion

It is concluded that the EFQM approach is followed by many countries that is not considered as the functional part of the government. It works for the better functioning of the health care management. It works upon the proper outcome.